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Terms & Conditions
If your question is not answered below, please Click here to send us an email or telephone our office on 0118 979 2655 where we will be only too happy to advise.
Company Information
At 123curry.co.uk we don't believe in hiding behind a cyber window and so all of our fixed world contact details are available should you need to get in touch.
We are a small UK company committed to building our business by offering simple but authentic curry products, great customer service, good value for money, and fast turnaround. Please Email us Click here to send us an email if you think there is anything we can improve.
| Telephone No: | 0118 979 2655 |
| Fax No: | 0118 979 5445 |
| Email Address: | Click here to send us an email |
| Address: | Pilkington Warner Ltd
14 Metro Centre
Toutley Rd
Wokingham
BERKSHIRE
RG41 1QW
Co. Reg. No.
VAT Reg. No.GB796 3096 82 |
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Privacy Statement
123curry will never pass any of your personal details onto any other company.
The only personal items of information we will hold are your email, address and name.
If you have any queries please Click here to send us an email or telephone our office on 0118 979 2655
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Security
We use PayPal to handle all secure payments they are one of the leaders in secure online payments handling over 25% of all e-commerce transactions.
If you are still unsure, simply place your order by phone or through your reseller.
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Cookies Policy
123curry will not store any permanent cookie information on your local computer.
A cookie is a small file held on your local computer specific for a domain or url. It can contain personal information that a web site might use, so for example next time you arrive at a site it remembers your name, preferences or even your credit card. We do not use this facility.
Some companies use cookies to help remember who you were for your next visit. Amazon.com do this for their one-click re-ordering system, but because we do not retain your personal information once an order is processed there is no point. We believe that you have greater peace of mind
knowing that our systems provide greatest security. For this, the small price to pay is re-entering a few fields for each order. If you disagree, let us know and we will change our systems.
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Returns Policy
Please check our Returns policy
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Prices
All prices shown are fully inclusive and no additional taxes will apply.
If you have a 123Curry reseller distributing in your area shipping is free otherwise shipping is fixed at £2.50 for all orders regardless of size.
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Different Shipping Address
If you wish to have the goods sent to another address, simply place your order using the delivery address and then enter your billing address at the PayPal secure order form.
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How can I complain?
If you have any reason for complaint, please Email or telephone us. We will investigate your complaint and make an offer to resolve it within 48 hours, but usually much sooner.
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How can I cancel?
To cancel an order please email or telephone us. It is helpful if you have the order reference. Any order may be cancelled before receipt or within 7 working days after the day of receipt for a full refund. Refunds will be made as soon as the goods are returned or within 30 days whichever happens sooner. Goods should be returned to us at the customers expense. Goods Unreturned within 30 days may be collected by us at the customers expense and deducted from the refund. We reserve the right to charge a £5 or 5% (whichever is the greater) administration fee for cancelled orders.
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What about my statutory rights?
These terms and conditions do not affect your statutory rights as a consumer.
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Where do you ship to?
We will ship worldwide. However please note that orders shipped outside of the following list are at your own risk which means that the parcel is not insured for any loss. The list of destinations which are insured and not at your risk are: UK & Northern Ireland, European Union destinations, US, Canada, Australia, and Japan.
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